Ozark Biomedical - Your Centrifuge Specialty Store

Supported Models

Clay Adams SeroFuge 2001, & 2002 Series - $1250.00
Helmer Ultra CW - $2500.00
Hettich EBA 20 - $650.00
Hettich EBA 21 - $1000.00
Ortho MTS 5150-60 - $650.00
Ortho Workstation - $650.00
Shandon Cytospin 2/3 - $650.00
Sorvall Cellwasher II - $1500.00
Sorvall Cellwasher 2+ - $1750.00
Sorvall Legend 14 - $300.00
StatSpin Cryofuge 2 - $650.00
StatSpin Express 2 - $750.00
StatSpin Express 4 - $850.00
Thermo IEC Centra W - $1750.00


Flat-Rate repair service repairs all defective parts found. Further inspection and repair of common failure parts are done as deemed necessary. Centrifuge housings, rotor/inserts, and external power supplies are not covered under the flat-rate service. If non-covered items are found to be defective or missing, Ozark Biomedical will notify the customer of their findings and offer replacement parts if available.

In the event a non-covered part is needed to complete a flat-rate repair, Ozark Biomedical's service technician will contact the customer with their findings. The customer can either agree to replace the non-covered, defective part or the centrifuge will be returned to the customer unrepaired. Unrepaired units are subject to any shipping charges.

Any parts that are not covered by the flat-rate service will be charged in addition to the flat-rate service fee.


Please complete all below fields and check the Terms and Conditions box before submitting the RGA form. All fields are required and the form cannot be processed incomplete. Ozark Biomedical's customer service will provide an RGA number to you via the email address provided, or by text message if requested, so please ensure all contact information submitted is accurate.

DO NOT SEND ANY ITEMS UNTIL AN RGA NUMBER IS PROVIDED BY CUSTOMER SERVICE!

Upon receiving an Ozark Biomedical RGA number, please ensure the RGA number is clearly visible on the outside of the packaging material. If an RGA number is not clearly visible on the outside of your package, Ozark Biomedical will not accept the package when it arrives at Ozark Biomedical's facility.

If you are having difficulties submitting the form online, click here for the printable form to submit via FAX to customer service for RGA approval.

IF REQUESTING SERVICE FOR MULTIPLE UNITS, EACH UNIT MUST BE ASSIGNED A SEPARATE RGA NUMBER AND PURCHASE ORDER NUMBER. THE SAME PO NUMBER CANNOT BE USED ON MULTIPLE UNITS.

Name:

Facility Name:

Email Address:

Telephone Number:

If you would like to have your RGA Number texted to you, please provide a cell number:

Purchase Order Number:

Purchase Order Amount:

Ship-To Address:

Bill-To Address:

Unit / Part:

Serial Number:

Decon Date:
***MUST HAVE DECON DATE***
Decon Method:
***MUST HAVE DECON METHOD***
Return Shipping Method:

Shipping Account:

Problem Description: *Please note any recently purchased items or repairs that may be under warranty*

I agree to the Terms of Service.