Ozark Biomedical - Your Centrifuge Specialty Store
Centrifuge Warranty Repair. Please follow instructions below.

Centrifuge Warranty Repair. Please follow instructions below.


Part Number: REPAIRWARRANTY
OEM Number:

Price: $1.00
Quantity:
   

To begin your Warranty Repair, follow these steps.

1. Add the Warranty Service to your shopping cart and proceed to checkout. Fill out the form. You can check out as a guest or if you create an account this form will auto populate on future repairs. When prompted for payment format, use the PO of WARRANTY and the Original RGA number of your repair. Once you have submitted the completed warranty order, you will get a thank you for your order notice. Your Warranty Repair Order has been submitted.

2. Customer service will contact you with an RGA# via email or txt depending upon your selection.

3. Decontaminate your centrifuge. Units sent in without decontamination will be charged an additional 450.00 fee. This includes cleaning and decontaminating the bowl chamber.

4. Remove rotor and package separately and ship with unit in one box.

5. Put RGA# on outside of box and ship. The RGA # must be clearly labeled on the outside of the shipping box.

6. We will repair your unit and return via your preferred shipper. If we encounter repairs not covered by the warranty, we will contact you.

7. You will get an email when your repaired unit ships.